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The 360° Model

End-to-end (360°) program support across the full Program Management Cycle, designed to prevent program fatigue, duplication and failure.

The 360° implementation model: eight stages around the Program Management Cycle
01

Diagnose & Design

Participatory needs assessments, gender and disability analysis, and systems diagnostics so programs are grounded in lived community realities, not textbook assumptions.

02

Build Systems & Capacity

Strengthening governance, finance, HR, safeguarding, MEL and digital workflows so organisations deliver efficiently, transparently and in line with donor, government and regulatory requirements.

03

Implement & Adapt

Using real-time data and structured learning loops to support adaptive implementation, addressing delays, operational bottlenecks and emerging risks before they derail a program.

04

Stakeholder Management & Coordination

Structured stakeholder mapping, engagement and coordination that aligns donors, national and county government, community leaders, private sector and civil society around clear roles and shared ownership.

05

County Government Entry & Public Sector Engagement

Strategic County Government entry: approvals, institutional onboarding, and alignment with county development priorities such as CIDPs and sectoral plans.

06

Track, Learn & Account

An integrated digital platform that lets donors and stakeholders track progress in real time, strengthening transparency, accountability and evidence-based decision-making across the program lifecycle.

07

Events Management & Program Execution Support

End-to-end events management and execution: convenings, training, community engagements and multi-stakeholder forums, from planning and logistics to documentation and post-event learning.

08

Sustain & Scale

Embedding localisation, stakeholder ownership, enterprise pathways, climate resilience and policy alignment so impact continues beyond donor funding and can be responsibly scaled or replicated.

A second practice pillar

Communications & Events

Programs don't just need to work — they need to be seen, understood and trusted. Alongside the 360° implementation model, we provide communications and events expertise that carries intent into public understanding and impact into public record.

Media Relations & Storytelling

Press and briefing strategy, thought-leadership and opinion pieces, journalist and editor relationships, and coverage reporting that proves a program’s story reached the public record.

Public Affairs & Crisis Communications

Government and stakeholder engagement to move policy and perception on issues of public concern, plus crisis protocols, rapid-response plans and counsel for programs operating in sensitive environments.

Corporate & Organisational Communications

Positioning strategy, internal and employee engagement, and donor and investor communications that build a trusted reputation for the institutions we serve.

Digital & Social Media Communications

Social listening, content calendars and platform strategy that carry a program’s story to the audiences and stakeholders who need to see it, across owned, earned and paid channels.

Brand & Campaign Communications

Positioning strategy and campaign materials that build recognition and trust for programs, products and institutions, from message architecture to the creative that carries it.

Communications Research & Analysis

Perception surveys and sentiment and trend analysis that tell us what stakeholders actually think, so communications strategy is built on evidence rather than assumption.

Event Production & Stakeholder Convenings

End-to-end delivery of launches, press conferences, donor convenings and public forums: concept, logistics, speaker and MC sourcing, and post-event reporting.

Influencer & Partner Engagement

Building authentic relationships with media personalities, community voices and sector influencers who can carry a program’s message further and with more credibility than paid channels alone.

See this work in our case studies

We don't just implement programs. We fix the systems that deliver them.

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